Here for Your Hair — and for You
Customer Care
At OrlandoGlam, customer care isn’t just something we do — it’s the heart and soul of our little glam squad. From the moment you click “buy” to when your glam goodies arrive at your door, we’re all about making your experience easy, joyful, and personal.
Got a question about a product? Need a hand with your order? Or maybe you just want to gush about your new favorite conditioner? We’re here, ready to chat — usually replying within a couple of hours on weekdays and sometimes even sneaking in a response on weekends.
Email us at team@orlandoglam.com, message us live on our site, or text us at (407) 350-6616.
The glam crew is standing by.
Based right here in sunny Orlando, Florida, we pride ourselves on quick, friendly replies, transparent policies, and real-time support.
If something ever goes sideways, don’t worry — we’re real people behind the bottle who genuinely want to make it right.
Whether you’re a glam newbie or part of our growing glam family, we want you to shop with confidence and feel like you’re part of something special. Because great hair is important, but feeling cared for? That’s the real glow-up.
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Safe & Sound
At OrlandoGlam, your privacy and safety are our top priorities.
We understand how important it is to protect your personal information and to be transparent about how we handle it.
When you shop with us, you can feel confident that your data is securely managed. We use trusted third-party payment processors to verify and process your payments safely, ensuring your financial information is never compromised.
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We collect only the necessary information to fulfill your orders and provide you with the best possible service. This includes details like your shipping address and contact information, which we use solely to complete your purchase and keep you informed about your order status. We never sell or share your personal data with unauthorized parties.
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After your purchase is completed successfully, we may contact you to confirm your order, provide shipping updates, or offer customer support if needed. Our goal is to keep you informed while respecting your privacy.
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We’re committed to maintaining the highest standards of security and transparency so you can shop with peace of mind and trust that your information is safe with us.
Glam Pay Options
Visa, MasterCard, Amex, Discover? We take the whole glam squad!
Apple Pay? Always ready to shine!
Google Pay? Always on the guest list!
And PayPal? Totally part of the party too!